Frequently Asked Questions
Here are the answers to the queries we hear most. If your question isn’t listed, just reach out – we’re here to help!
Content Production & Delivery
Absolutely! We pride ourselves on providing content that resonates with your brand voice and caters to your target audience, and we understand that businesses have unique content needs. Just reach out to our team, and we’ll customise a package that fits your specific requirements.
Yes, you can. If you need more keywords or a longer word count than what’s included in your selected package, simply let us know. We offer add-ons at super competitive rates.
Absolutely! While we can suggest topics based on SEO and industry trends, we’re more than happy to work with topics or themes you provide. After all, who knows your audience better than you?
We do offer expedited services at an additional cost. If you have a pressing deadline, please communicate it to our team upfront, and we’ll do our best to accommodate.
We take confidentiality seriously. Any sensitive or proprietary information shared with us remains strictly confidential. Our team is trained in data protection best practices, ensuring your information’s security.
Yes! We value our loyal customers and offer discounts for long-term commitments or large volume orders. Please discuss your needs with our sales team to learn more about potential savings.
Other Services
Yes! Our skilled designers can create compelling infographics, charts, or any other visual assets to enhance your blog post’s impact. There’s an additional fee for design services, but it’s a fantastic way to make your content stand out.
Absolutely! We understand the nuances between U.S. English and UK English and can craft your content accordingly. Just let us know your preference when placing an order.
No problem. If you need extensive research or more references than the standard included in the package, we can accommodate that. Our team is well-versed in various citation styles and ensures accurate and reliable sourcing.
Our team adheres to strict guidelines ensuring all content is original. Each piece undergoes rigorous plagiarism checks before it’s delivered to you. You’ll also receive a ‘No Plagiarism Confirmation’ with every piece.
Our top priority is your satisfaction. If, for any reason, the content doesn’t precisely match your vision, rest assured, we provide ample revisions to make sure it aligns perfectly with your expectations. (Although, we must say, this is a rare occurrence😉)
Our team is versatile and has experience across a multitude of industries. However, if you’re in a highly specialised field, do get in touch so we can discuss your requirements in detail.
While our primary content creation is in English, we collaborate with a third-party translation team. Once the content is finalised in English, we can send it to them for translation to your desired language. Kindly specify your language requirements when placing an order, and we’ll ensure a smooth translation process.
We totally understand that circumstances can change. You can cancel your subscription at any time, no questions asked. However, we’d appreciate a heads-up if possible, as it helps us adjust and ensure everything runs smoothly for all our clients.
